Information, please... :)

[Haudlady]

Actual call center conversation

Customer: 'I've been calling 700-1000 for two days and can't get through; can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'
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Samsung Electronics
Caller: 'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'
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RAC Motoring Services
Caller: 'Does your European Breakdown Policy cover me when I am traveling in Australia ?'
Operator: 'Does the product name give you a clue?'
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Directory Enquiries
Caller: 'I'd like the number of the Argo Fish Bar, please'
Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'
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Then there was the caller who asked for a knitwear company in Woven.
Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what it says on the label -- Woven in Scotland .'
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
'I haven't got a pen, so I'm steaming up the window to write the number on.'
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Tech Support: 'I need you to right-click on the Open Desktop.'
Customer: 'OK.'
Tech Support: 'Did you get a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'
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Tech Support: 'OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?'
Customer: 'Wow! How can you see my screen from there?'
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Caller: 'I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?'
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[rheidis73]

Oh my gosh..I can't believe that there are people like that. I got a laugh from them.

[abvnx]

a friend of ours has a brother who worked at a call center for some computer company. he got a call from a guy complaining that the computers snack tray ate his twinkie

[Geonz]

If you told me to write click and not to push on the right button of the mouse so it would click, I might do just that, too. That's what makes these even funnier... we don't realize we're setting 'em up.

[ginny]

tee hee - funny! Haudlady: another road biker with horses! Yea! I think that makes two total in like the whole world... do your horse friends think you're nuts? Mine do, and my bike friends think I'm nuts to ride something without brakes

[Haudlady]

Hello Ginny, and welcome! There are actually far more of us than it may seem... check out this old thread:
http://forums.teamestrogen.com/showt...ighlight=horse

Everybody seems to think I'm nuts...
and I don't think it has anything to do with either bikes or horses!