I'd be interested in which LBS, too ,as I lived in Hummelstown(actually Derry Twp) for 4 years.
InGear was still run By Sandy Kocevar(sp) with her son Scott, assisting. I usually went there since it was only two miles away. It did have a rep as a place to aviod, but I really didn't have too many problems there
a Lot of folks liked Pedal Pushers on Jonestown Rd/Walnut st. I also did a lot of business with Bicycle Outfitters in Elizabethtown.
i'm not that familar with West Shore shops.
are you doing 15miles/ride or 15miles/hour? There's a big difference.
I agree, tell the LBS what you want, and if they don't like it, find another. You might want ask around HBC and see what they think is a good shop