Being so popular and successful that demands on ones time and energy get too high is enviable for a bike club or any business. We've all experienced the small neighborhood cafe that becomes popular, expands and then just doesn't seem the same.
My experience with Velogirls has always been good; rides happen as planned, ride leaders appear or we all just fill in, always a safety speach, and on Velogirls rides nobody gets left behind. My experience is that Lorri delegates so well I've learned not to say "someone should do ____" around her or she'll say "ok, Dita, why don't you?" that's how I got involved in Bike Against the Odds and the velogals are the leading fund raising team on that.
I don't tolerate bad customer service well; the rude LBS ~ I'll never go back, overcook my steak ~ I'll send it back to the kitchen.
I am guilty of cutting too much slack for non profits especially when run by friends.
Communication is key, a call to members to help with the mailing etc and I'd try to be there. But I've tried other bike clubs locally and other then TE rides of course I still like the Velogirls, and judging by the calls of "hey, Velogirls!" when I wore my jersey on the Primavera others do too.



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