I've had consistenly good experience w/FedEx and UPS. It's the US Post Office that's incompetent (most of our mailmen/women lack English language skills and seem to misdeliver mail more often than not. We've had lost bills, packages, etc. One day, we got no mail, so I called the post office branch to let them know. The mailman apparently delivered our mail to our next door neighbor, and after the supervisor told him to find the mail ASAP, he walked into our neighbor's house to retrieve it. He didn't knock, ask for the mail back,etc. He saw the front door open, walked in and took the mail off their credenza).