Our store policy is every customer has to have a helmet on to take a bike for a test ride. I worked with an older lady last summer. She was very interested in one of our Fisher hybrids, and she was with her granddaughter. I offered to set the bike up for her for a test ride explaining that I needed her drivers license. I also said I would get her one of our helmets. She immediately said she would not go on a test ride if we made her wear a helmet (she said this in front of her granddaughter). I quickly asked if she wore a seat belt - her reply - only because it's the law. I wished her luck in finding a bike.

A couple of weeks ago, my son and another boy were joking around with a kids bike at school. They dropped the bike and tore his saddle. Both boys paid for the saddle. My son lost his bike privilege for 1 week since he rode the other childs bike without a helmet!!