Dear so-and-so
If you told me once, three of four months ago that I could keep my bike upstairs, and I politely declined because after a 10mi hammerfest carrying a 30# bike up 4 stories felt like a death sentence, please remember that at one point in time that option was available to me.

Today, after my ride in, I didn't have my lock so I carried my bike up the 4 floors (because the building manager specified no bikes in the elevator) and asked politely if that option was still available. You not only told me you didn't remember having ever told me that, you also went to the office manager to inquire. You weren't polite about it, came back to me and said "He's not thrilled, it's only okay on an exception basis." WTF. You were the one who looked into bike parking for me!

GRRRRRRRRRRRR