Oh boy. I sure would be ANGRY. It sounds like you got lousy service from people who know NOTHING about cycling. Several manufacturers make women specific design (WSD) bikes. Terry and Trek to name a few. The top tube is shorter than on a man's bike which is good for those with long legs and short torsos. That is opposite of most men - long torso and relatively short legs. Plus they have redesigned brakes so that a woman's smaller hand can grab it easier.
How long have you had the bike? Have you used it inside on your trainer only? If that is the case I would demand a refund (assuming the bike really doesn't fit you) A repectable LBS wants a satisfied customer on a bike that truly fits. Good luck.