My fitter had a questionaire for me to complete when I arrived so that he could get a feel for the type of riding I do. He also spent some time talking to me and asking me what I wanted him to do for me. The fitting process took almost 2 1/2 hours and I walked away with a bike I much more comfortable on. I don't feel all stretched out on my bike and I don't feel I'm reaching for the pedals as much (keep in mind my left leg is shorter than my right so a perfect could not be obtained for my left leg). It was overal a great experience and I'm looking forward to the warm weather when I can once again ride on the roads for hours on end and really see what my benefits are from my fitting last month.