LBS rant (SadieKate, please read)

[Mimosa]

Hi Indysteel,

I would also go by what the reviews say, not what the LBS says. It sounds to me like he doesn't know what he is talking about. I had the same situation over where I live. For my new bike I started looking for a good LBS around here. Some LBS stores just told me so much crap, it's like they were doing "let's tell this girl a whole bunch of crap because she can't tell the difference". Ha! With forums like this (love you girls) and those review sites I can get a prettuh good idea about what's crap and what's not. In the end I have 2 LBS stores, one local for the small stuff (bike gear) you occasionally need and one LBS further away for my bike. I gave the local guy the option to order me that bike but he wouldn't do that, his loss, I will spent my $3250 somewhere else where I can get what I want, even if I have to drive 45 minutes for it. The local guy wasn't pissed but he didn't really like it either because he thought I would never go to his shop anymore.

Can't you get you friend to go to another store (one you have super experiences with) for a second opinion??? Just to let her feel and see with her own eyes what the difference in LBS is?

[Bikingmomof3]

The bike store sounds a lot like my local one, which I refuse to spend money in. Their attitude is one of, "you did not buy your bike here, we will not help you, only tell you our beliefs". I found a lovely bike shop about 45 minuites away, not close, but wonderful.

Ignore what the owner says, he sounds like a jerk.

[spokewench]

The bike store sounds a lot like my local one, which I refuse to spend money in. Their attitude is one of, "you did not buy your bike here, we will not help you, only tell you our beliefs". I found a lovely bike shop about 45 minuites away, not close, but wonderful.

Ignore what the owner says, he sounds like a jerk.

I JUST dont understand why LBS take the attitude if you didn't buy your bike there, they won't help you???

They don't make that much money selling a bike - they do make a bunch of money doing repairs (MOST) and selling bike clothes, shoes, etc. They are just BAD Business People!

[stacie]

I can't begin to tell you how many people told me what an idiot I was for buying my custom bike. I'll admit to being really nervous and questioning my decision after I had made it. Then she arrived. The finest bike I've ever thrown my leg over. You did the research and you bought what was right for you. This guy is upset that you didn't buy from him. Some people will just try to spoil it. Haven't you ever been to a new hairdresser and they say, "My word, poor dear. Who has been doing this to you?" They just want you to feel like they can fix you and everyone else is the enemy. Ride those wheels girl. You're gonna sweat it until they arrive. But they'll be great. stacie