This must be the standard for LBS's. Once they got your money, they just want you gone. At least 1 or 2 of them around where I live has this attitude. (The 3rd LBS' jury is still in deliberation).

First it takes me having to leave my bike overnight and I MIGHT get it back the next day. Then, when I do get it back, it never shifts much better than when I took it in.

I'm with Mimi on this one...GGRRRRR..........