Carrie Anne -
I haven't experienced any problems with my Fridays. They both fit, and were a delight to ride from the beginning.

One of my bikes is set up as a road bike, and one as a touring bike. The touring bike has exactly the same gearing as my 700c wheel touring bike, and it doesn't feel any different from a speed standpoint from my 700c-wheeled bike. If anything it is more responsive because of the little wheels. When your husband says his bike feels slow in comparison with his other bike(s) - is the gearing really the same between the two bikes, or is one set up as a road bike and the other as a touring bike?

I'm really sorry to hear about the problems that you are having with your new bikes. It's upsetting to order custom bikes, to wait for delivery, and then to have them not be right. My recommendation is that you give Bike Friday a chance to make them right. You sound very upset though; have you called and talked to the person you dealt with when you ordered the bikes? In my experience this is a customer-centric company, and I would hope that they will quickly correct the problem.

--- Denise