You know, I got my BF in the beginning of Sept, finally put it together about a week ago and had the same problem as you with the pedals locking!!! I was too busy to look hard at it and just put it in a back room. I was going to take it to the LBS this week when I have time, but I wonder if there is some crap leaving their place these days? I should call them. Anyway, can't give you any words of encouragement since this is my first dealing with the company and their products.