Response from MBTA

Originally Posted by
DebW
I passed the link from that study
http://www.bath.ac.uk/news/articles/...ing110906.html
on to the MBTA (local transit agency) after getting passed by a bus a mite too close this morning. I told them exactly where and when buses are passing me too close, so they could track down the driver if they want. And I encouraged them to educate their drivers regarding proper passing distance and speed. We'll see if anything changes.
I just received the following letter regarding my complaint to the MBTA about their bus operators:
Dear Ms. W,
Thank you for your letter about bus operators driving dangerously when
passing cyclists. We appreciate hearing from you and we are very sorry
for the operators' behavior. There is no excuse for it.
The type of behavior you describe goes against all our operators'
training.
Operators driving in this manner will face discipline. If this happens
in the future, please provide us with the date, location, bus route,
direction traveled, location and, if possible, the four-digit vehicle
number. The vehicle number is visibly located on the outside of the bus
on the front, back and side and also inside the bus. With this
information we will identify, interview and re-instruct individual
operators.
Again, we extend our apologies. Thank you again for writing.
MBTA Feedback
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