That LBS guy is a jerk who is completely incapable of imagining body types besides his own. I don't think I'll ever need a WSD bike, but I'm 5'8" with a long torso for a woman and really, really long arms. My aunt in contrast, is 5'2" with the same 30" inseam as I have! She's 65 and has never been comfortable on a bike and finds it amazing that anyone would like it. She has to reach too far. Gee, I wonder why. Well, I visit her next month and I'm going to see if she'll go take a test ride on a WSD bike. Even if she doesn't want one, at least she'll know why it's always hurt for her to ride.