Terrible experience, although I am glad you were able to get your money back!
When I got my first bike a few weeks ago, the fitter at my LBS was very kind to me. I wanted to get the fanciest computer they had but he put his hands up and said, "No, I don't want you to get one yet." He wanted to make sure that I had my form down first before I started looking at numbers. Had to get the basics down before I started looking at the details. That made me trust that he had my best interest at heart -- and it will make to go back to the same place to buy the fanciest/shmanciest computer out there... when the time comes.