Cali, I just went in and told them I absolutely could not get out of the pedals and they offered to switch them out to other pedals. They just did an even exchange. I believe the Looks cost a little more -- I can't remember. You should just tell them you're having trouble with them and want to try something different and see if they will work it out for you. Most bike shops sell used parts, so they should be able to help you out.

I also bought the Looks because I thought they looked like a more secure platform. I've had no problem with the lollipop Speedplay pedals, however, and it's certainly a much less stressful ride when I feel like I can get out of the pedals.