Tell them, that there are plenty of cyclist who are their clients. That they have every ability to buy and install a decent bike rack which they most probably only have to ask their landlord if they can install it. The landlord usually will not care if the store owner foots the bill!

So, don't let them fob you off and keep up trying to get bike racks. We are trying to the get the City of Flagstaff to put some meat in their ordinances, planning and development so that when new businesses go in, they have to put in a certain percentage of bike parking, with caveats that this parking is in plain site near the front of the building and not hidden in the back where bikes get stolen!