So sorry NY, that really sucks. Perhaps they don't realize? Are they reasonable people that you can speak with?

My current apt is an old building with mature trees. I get beetles, spiders, sometimes earwigs or centipedes, especially in spring and fall. If I see more than 1 in a week or two then I have them spray. They only spray on request, BUT they are here every Monday so it just takes a phone call to get them here.