Hi everyone! Soprano, I am so sorry to hear that the bag you bought did not meet your expectations. We take pride in our products and I hate to think of anyone that is not completely satisfied. Please allow us to exchange it for a new bag - I will personally inspect it to make sure it worth every penny! Contact me at maria@pocampo.com and we'll take care of it. Sorry again for the inconvenience.

Also, sorry if this post shows up twice, I tried to reply earlier but it didn't seem to work.

Best,
Maria B
Po Campo Founder & Owner