worst bike shop: You may have heard me complain about my soma? Worst bike shop likes to say "you'll get used to it" when I have a problem, rather than listen to me. They're ~experts~ you see. Even the compliments are back-handed, upon seeing me on a more aggressive road bike he says: "wow, I never expected you to become such a strong rider" Uhhh....thanks? They are also terrible at ordering in parts and keeping in contact.

Best bike shop: Has NEVER made me feel crappy for being a stupid newbie. They understood it, they lowered the seat & put in thumb shifters on my fist bike so I could ride it easier. I'm not a stupid newbie anymore, but it is where I started out and I was so impressed with this bike shop for helping me and not giving me attitude that I've since bought another bike there, and took my friend there when he needed a new bike. They're two cities away, but it's a really nice ride. When I got my first bike, I thought riding there was impossible. I now consider it to be a "short" bike ride, and usually do more riding afterwards to make up for it, haha.