I bought my Jamis Coda Comp a little over a month ago from a local bike shop - I selected it because it was new (but had great reviews) and I wanted to support them, and because they're about halfway between work and home and right off the bike trail.

Right off the bat I noticed shifting problems but chalked it up to my inexperience (I'm a pretty new rider). Then the brakes started squealing. Today I got so nervous about it that I took it to the LBS in my neighborhood (only reason I didn't buy from them was that I wasn't able to test ride and they didn't have an ongoing maintenance program).

Neighborhood LBS put the bike up on the rack, spent about ten minutes looking at it, then asked where I got it - they said both the front and rear derailleurs need adjusted, the wheels aren't true, and both front and rear brakes need adjustments as well. They weren't even sure the handlebars were the correct Jamis ones that are supposed to come with the Comp. They said it needs a full precision tuneup and were appalled that anyone would let a bike leave the shop this way (the bike has less than 100 miles on it) and frankly, I'm pissed.

I called the shop where I bought the bike, and they were pretty defensive, saying that I should've brought it to them initially - I honestly just wanted to make sure it was safe to ride and they are 12 miles away on the trail (I don't have a car). I'm taking it there tomorrow, and I know I've gotten long-winded here, but does anyone have any similar experiences or advice on how I can approach this? Being a novice rider, I'm now pretty wary of what I perceive as taking advantage of inexperience to pass off shoddy work. Since I now am sort of chained to them unless I pay full price for maintenance elsewhere, I just want to make sure the bike I paid almost $1K for (a TON of money for me) gets the service and treatment it needs to perform the way it should.

Thanks in advance for any advice, similar experience, or plain old commiseration