I have a Blackberry Torch for 11 months and am thoroughly unimpressed, enough that as a fairly big Blackberry fan it will be my last. I have similar issues with the charger not working, it is the phone not the charger. It seems the micro-USB has to be sitting just right or it recognizes it is plugged in but won't charge. I am planning to replace my Blackberry with an Iphone or Android because they have a lot better apps available. I hope it will make it another year so I can get a discounted upgrade though.