((Blueberry))
Dear jerk in a Cadillac--
I can only go as fast as the vehicle in front of me. When this vehicle is a semi on a winding road, that isn't going to be all that fast. Riding my back bumper is not going to magically make me go faster, nor is it going to make that semi disappear. Moron.
By the way, had you rear-ended me with the bike on the back, I'd have jammed that old tube in the back seat down your throat. FYI.

The Honda driver.

(Not-so?) Dear LBS,
I've always had my reservations about you, but you were the only game I knew of at the time, you are the only one in town that carries Giant (so I figured you should know about its little quirks, which you do), and the fact that I liked the wrenches (at least, most of them) made up for the sometimes spotty customer service record. (And just so you know, while the managers and a few other people are really good, the sixteen-year-old salespeople...let's just say I know more about what they're selling than they do.)

Your new location, while extremely convenient, has sadly put another shop out of business. While I haven't dealt with this shop much (its location on a busy road doesn't help anything), the couple times I went in there, the salespeople knew their products. The owner took half an hour to check what was wrong with the fit on my Giant, offered some suggestions (even though this shop didn't offer fitting services) to make it more comfortable, and ran through some specs with me of the Madone models I was looking at. I don't know how, but the way you do things has put a really nice little shop out of business.

I feel dirty.