Dear So and So

[channlluv]

I do work that falls under the larger umbrella term User Experience Design. Basically, I try to make the things--software, services, electronic devices, companies--that people have to interact with suck less.

That sounds brilliant. I'd love to hear more about it sometime. Seriously. I'm working on an idea for a book for kids about unusual careers. What did you have to study/work at before to get to what position?

Roxy