Anyone ever order from detours?
I ordered a handlebar bag from them on March 23rd. They charged my credit card the same day, and I got a receipt but that's it. A couple of days later I emailed them and asked them if there was a way to check on my order. I was told that he would get me a tracking number. I didn't hear from them. One week later I emailed again. No answer. Today I called, and I got the answering machine of the same guy who promised me the tracking number. It's like they dropped off of the face of the earth. Oh if only TE had this particular bag! Their customer service is THE BEST!.
So, anyone know anything? Did they file Chapter 13 or something? Anyone have the same experience?
Claudia
2009 Trek 7.6fx
2013 Jamis Satellite
2014 Terry Burlington