Thank you. I didn't want to sound very negative. I have never bought a bike there or had a fitting, the relationship is purely "acquaintance," from DS working there and just generally being in the group of people around here who ride. It's the closest shop to my house (3 miles) and we generally do not go there for anything, except in emergency.
Of course, I would say the same thing about the shop where I bought my bike, ATA Cycle in Concord. I got fitted on the fancy laser thing, with all the computer stuff and he still sold me a bike that was too big. He didn't "get" any of my concerns and it wasn't until he realized that every time I was in the shop and saw people I knew, that he decided he would let me me "exchange" the frame for one that fit for "free," as he knew I was going to blab about the poor fitting all over Acton, Boxborough, and Concord (of course, DH whispering, "you know, she knows EVERYONE," kinda helped). I did my own research about the bars I needed and the short reach levers and one of the shop employees tried bad mouthing the bars I bought (at Cycle Loft) for them to install when I brought it in. Yet, my DH is fine on his bike; I chalk it up to the fact he's a guy with no unusual physical features to be considered.
If I ever buy another road bike, I have no idea where I will go. I don't trust anyone. I had bad experiences at Landry's and Wheelworks, but of course now, I know so much more thanks to TE.
Last edited by Crankin; 03-09-2011 at 12:12 PM.
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