Quote Originally Posted by Trek420 View Post
It's the distance from your central office (where your dial tone comes from) not the road. With DSL urban or rural doesn't matter, it's all just loop length from the c.o. And to make things more entertaining it's as the wire turns not as the crow flies. You do see these orders "I'm across the street from your &*^ c.o and I can't have it " and waaaay out in the boonies who can. Sometimes there are other line conditions that if I explain my head'll explode
The other thing that can happen is that the local connector (DSLAM or something like that) can be full (was the issue here--new construction--until they added more capacity. Why they didn't do fiber here is beyond me, but whatever. I'm not stuck with the cable company anymore--woohoo).