After the various customer service issues with Nashbar and Performance, I steer clear of them. Truth is that I trust neither w/my credit card info. Isn't Nashbar the one whose site was hacked and then it took them months to inform customers that their credit card info was compromised? IIRC, Performance was charging just a little more than what was on your invoice to your credit card (this was 18 months or so, I think---I found out about it from folks on TE who noticed it).