I agree with all fo you that it is easy to do providing that you have the proper tools.
I'd also like to mention something that a customer passed along to me. First, let me give you some history about the relationship that I have with this customer. I have been doing repairs on his bikes for over 15 years, anything from his mtn bike(s) which he generally does the Leadville 100, to his road/tri bikes where he has raced time trials, done Ironman triathlons and last year did the "big guy" Kona. Obviously, I know his bikes and him pretty well by now. Like some of you, I wouldn't charge for something that only took a couple of minutes. After being in the shop a couple of times while I was doing this, he gave me something to think about. His thoughts are if I don't charge for something(even if it's only a couple of dollars) then I am giving the perception to customers that my time, knowledge and tools are not worth anything. So, although some of you may disagree with this, it's something to think about. When was the last time that you went to your car mechanic/vet or any other professional and they did something for free? The bottom line is that each minute that your business is open, it should generate money ... whether it's the repair that you are working on, the bike that you are selling etc... Your time and knowledge are valuable. The cycling industry is a hard enough to survive in, and perhaps by not charging we are adding to that downward spiral??![]()



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