Hi,

I'm new here. I bought a new bike a giant avail 3. One week later I had trouble with the gears slipping and brought it back and they adjusted it. Then the brakes didn't work right also, they were rubbing all the time and we adjusted them. Three weeks later same trouble with the gears and I brought it to a different shop (one I have brought other bikes with no problems) and had it tuned and they told me it was badly put together. They adjusted the brakes and said they were especially bad. Told me I shouldn't take my bike there.

This last week 3 times out same trouble gears slipping and not changing, sometimes when powering through intersections. So I called the shop I bought it at and told the guy I was wondering about the warranty and the gears because as he told me when I bought it the components, sora, were not the best. Trouble with shifting.I mentioned I'd had trouble with it since the first week I'd had it and that I had taken it to another shop to have it tuned. He said that I wasn't being fair and give him time to check it out and really look it over. Well I brought it in and when I picked it up tonight he told me not to bring it to the other shop the brakes were a mess and that I was going to void the warranty. He was mad. The other shop was mad I didn't buy it from them. I have made everyone mad at 2 bike shops. I don't get it. Really I'm kind of mad at both shops for treating me like a I am owned by them.