Yeah, this is our only bad eBay experience in years of buying stuff there. But it was a really expensive bad experience, unfortunately!

My husband said to mention the type of packing you would use -- or saying that the LBS is packing it up for you is also really good. He said that would be a factor if he ever bought another bike on eBay. (The one sent to him was also poorly packaged -- the fork was damaged in shipping.)