Actually running mommy,

the lbs is not all that bad. They do things in a timely manner, don't overcharge and give me good prices, order stuff for me, his wife is pretty friendly.

Just that maybe it's the owner's interpersonal skills that need work. Besides I can't afford to burn the bridges with him because its the closest little bike shop to where I live, and so sometimes you need spare tubes and whatnot, you still have somewhere you can go to.

I guess I just need to be firmer with him about the things I want or need. otherwise he just tries to barrel me over.