RM - is there something between Specialized dealers and other bike shops, or just a couple of individual jerks over there in the desert and here in the murky swamps of the Big Easy? I got railed on by a LBS over a year ago about my Specialized that I bought from a flooded LBS post-Katrina - they were claiming I had an illegal bike, as "ALL" the bikes in the other shop flooded. The shop I bought it from had about a dozen in their attic that didn't flood, and they were selling those at terrific prices, for cold hard cash. I was able to register my bike with Specialized for the warranty, so figured it wasn't on the list of destroyed bike.

Anyway, I haven't been in the offensive shop since, and have spread my bad experience. The flooded shop has since rebuilt and reopened, but I haven't made it over there yet. I've taken my bike to a different shop (LBS #3, don't loose count!) for service ever since - where I've been a happy customer for years.