I bought a new bike - a (new to me, but not new) Terry Isis. Yay! It arrived yesterday and I couldn't, for the life of me, get the rear tire on. Not yay! DH and I both labored over that thing and there was no getting the tire on.

Took it to the LBS today and the guy there couldn't do it either. He said the seatstay was bent. When I asked what to do, he said ship it back. He said you can't bend aluminum. When I pointed out that it was actually steel, he manhandled it a bit more, managed to get the tire on, and said, "actually, that should be okay."

So...I'm not sure what to do now. I left it there for a tune-up, but he seemed to think that the bike was okay after he did his manhandling. Would you do anything else or just leave it? What else is there even to do? And should I try to contact UPS about the damage? I didn't technically pay for him to shove the tire on, so I'm not sure what I can do.