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Thread: So flustered

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  1. #1
    Join Date
    Jul 2006
    Location
    Central TX
    Posts
    757

    So flustered

    I ordered a Rosie Saddle from Terry and have been anxiously awaiting it's arival to no avail. I emailed them sometime back and they answered, that the saddles were due to come in the first week in May and would be shipped out asap. Well, I've been thinking any day now my new saddle will come, and the days continue to go by with no saddle.
    Soooo, today I decide to call to see what is up. They informed me that the shipment date has been delayed to the first of June. She apologized for my inconvience and such. I told her that it's not a real big deal, but it would have been nice to have been notified. I suggested to her that they could at least email the folks that have ordered them and let them know something.
    I am really looking forward to getting this sadlle but I'm getting tired of waiting.
    Am I being to impatient? I guess I should have just said thank you and left it at that, but to me, that is just not good customer service.
    I don't know, maybe I expect to much.

    I just want my new Saddle!!!!
    Last edited by DDH; 05-20-2008 at 07:40 PM. Reason: fix spelling errors
    Donna

 

 

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