Quote Originally Posted by Trek420 View Post
Was that me? Probably me, I've done done ALC 5 times including crewing twice which is harder than riding. MM_QFC here's done more AIDS rides than I can count anyway..... It's not routine, it's very hard but I seem to have figured out how to get my aging bod up and over that ride ('cept this year when it was a true challenge). ...

...Treat us like riders. Don't talk down to me, don't talk over me, just talk to me.

Lastly there is no formula of what gewgaws and we want, get this on aisle 4 and that on aisle 5 and women will beat a path to your door. Most of us are pretty sick and tired of everything with hibiscus on it My favorite shop is tiny and his focus is on building bikes, not a lot of stuff. But when I can not find gloves in extra small ... he finds them and orders, if there's anything I need ... he gets it. That's why I keep going back.

All riders, any gender, want and deserve good service.
Amen, Trek! (and, am sure it was you with Knot!)...I can identify with your views and agree wholeheartedly with your recommendations, as I've had similar experiences both in Seattle and elsewhere since I've been riding, although I've been heartened to both observe and interact with more enlightened guys in bike shops over the years.
All but at one Seattle LBS, that is, and I choose not to go there anymore. It's confounding in that they must have all of their employees and associated families/friends vote tenfold or more in every 'best customer service' survey when they really s*ck at it!