Thanks ladies! We're going to experiment with some of this info and I'll let you know what happens. DirtDiva, your instructions do make sense! We're going to follow your advice, and if some more adjusting to her cleat doesn't do it for this weekend's ride - then we may go ahead and try the Frogs.

She is hesitant to miss ANY weekend rides, b/c we have our first century approaching. Thanks for the help!