Quote Originally Posted by lph View Post
I'm embarrassed to say I didn't.

As I remember I was in a bit of a rush, I didn't even have time to fix the flats, but did say I could fix them some other day. But I remember telling her that any bike shop would fix it for them in no time and that it wouldn't cost much.

If I'd been any kind of role model I would have shown her how to do it!
You were a great role model.

She saw a woman working on her own bike.

Probably sees you ride.

You offered to do this another time.

Now she knows there are specific shops that do this kinda thang.

Many novice or non cyclists don't know these shops exist, what they're called, what they do .... I'm sure lots of us have had to explain "you know how your car needs regular oil changes, periodic maintanence. You would not expect to just drive and drive and ... not do these things. Rght? Your bike does too".

I've personaly seen the CFL lightbulb go off over the head

Next time you see her bring it up. Let her know your favorite shop.

One of the many things I like about my LBS is while his tiny shop is packed to the gills with hoity toity high end road and mountain bikes he treats every bike and customer well. I've seen him give the same detailed explanations, advice to box store bikes, garage sale bikes.

I've also seen him deal very well with difficult, whiney high maintenance customers I'd have given the boot too.

Hope there's a wrench like him near you