December 2005... I ordered some Christmas ornaments from a New Orleans artist for presents. Artist was actually in N.O., not evacuated to somewhere else. FedEx picked up the package for next day delivery to my house in Metairie (suburb of N.O.).
Package went to the temporary sorting facitilty up river in St. Rose, still fairly close.
Monday loaded on truck for delivery, friday put back in inventory at St. Rose.
Monday loaded on truck, friday back to St. Rose.
Somewhere along the way I notified the artist, who starting trying to get the package back, but FedEx wouldn't allow her the option to go to St. Rose to get it.
So now three weeks later, monday loaded on the truck for delivery. As I recall on tuesday or wednesday a guy in FedEx uniform jumps out of a Ryder rent a truck to hand me my package. He appologized for the slow delivery, but he was from Portland - had arrived the day before, as had many other drivers to deal with the back log of packages. Then he popped back in his truck and consulted his Garmen GPS unit for routing to the next delivery as he had absolutely NO clue about the streets in this area. My 2 day delivery took a total of 18 days, or something like that. Sucky part was there was no refund for the "express" delivery.
In the post-Katrina insanity I could sort of understand it, but for bad delivery now, I don't get it.