This guiy reminds me of a LBS owner here. This guy is such a jerk that when I brought my terry titanium isis in for service he refused to work on her cuz she has a 24" front wheel. Yeh, you heard me. He tried to make me feel so bad about my purchase, when this was the only stock bike out there that FIT ME! My husband said he was just pissed I didn't buy my new bike from him. He is a calfee dealer and while I was very interested in a custom calfee, I didn't trust this guy to fit me properly since he is totally insensitive to fit issues specific to womens bodies. The net result is that I learned how to be my own mechanic so I don't need jerks like him. Enjoy your new wheels and don't frequent this fellows shop if you can avoid it!