Quote Originally Posted by Tuckervill View Post
You do have another choice besides settling or small claims court. If you know a friendly attorney, you can ask him/her to write a demand letter which basically threatens a lawsuit without actually filing one. But first I would just tell them that $700 is just not good enough. You have no obligation to save these people any money. They're getting it good just because the bike shop is helping you out.
Karen

Excellent point. I've seen this work several times. Just one letter can instill a bit of fear. Hopefully $500 worth of fear.