Quote Originally Posted by nscrbug View Post
I had this happen to me a few years back...only I did see unauthorized charges on my card because I too, had set up email alerts whenever a transaction over $1 went through. Suddenly I started seeing alerts coming to me for $1 iTunes transactions that I never made...this is what the thieves were using to "test" my card. Unfortunately, they were able to use the card for a total of about $600 before I alerted my credit card company to cancel the card. I swear those email alerts are the best thing ever. Had it not been for those alerts, I would not have noticed the charges until my statement arrived in the mail...and who knows how much the thieves could have racked up in charges by that point. Perhaps calling your credit card company and letting them know that your card info may have been compromised, might be a good thing to do. They may take extra care and precautions when a transaction for that card goes through to make sure it's not a bogus charge.
Last night, just before dropping off to sleep I checked my email on my ipod touch. It said that my itunes account credit card and password had been changed. I meant to ask my husband about it when he came to bed, but I was very much asleep by then. Didn't worry because I so rarely touch itunes I know the card# they have on file is long gone, so it made sense to me that Dave may have wanted something and had to change it.

Woke up early this morning, and three charges had been made to an account ending in 4770 for three different gift cards to people whose names we don't know. I flew out of bed and started going through all of our accounts to see if any of our VISA account numbers ended with those digits. They don't - then I tried getting into my itunes account, changing my password - but the emails wouldn't come to my email addy.

Spent an hour trying to call Apple, thinking "what if this is someone's debit card?" - itunes does not have a phone number for problems like this. The lady I spoke to said that I needed to email Itunes. I said "So let me understand this rightly: somebody is getting robbed RIGHT NOW and there is no way to stop it?" Nope. AND, it can take 24-48 hours for them to get back with me. Further, it's a pain in the arse to A)find the "contact itunes for problems" email address and B) fill it out in 5 minutes before the page resets.

Long story short, itunes support did get back to me, my account is closed (I saw my name was changed to an unknown man's - probably the victim - and my contact email address was changed to a very similar one to mine only @yahoo) and that particular VISA card is banned from being used anywhere with Apple.

Still - 12 hours passed between when the charges were made and the card stopped from at least being used for purchases with Apple.

I'm thinking I should get a police report in the morning - just CYA. Feel so bad for whoever just got ripped off.