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My LBS is located in an interesting area. We buy high end bikes from them and the owner used to be a pro racer, so he has a lot of connections with pro people and sells to a lot of them. Yet, his shop is located in a lower income area where most of the locals buy the cheapest bike they can get so they can get to work without paying a fortune in gas. This is a big part of his business and the reason he doesn't move his business to our area, which is where he lives.
We have an LBS that is much closer to us and in our "nicer" area, but they are kind of snobby. Dh never liked going there and, instead spends his money and gets treated really well at the farther away LBS. It's definitely inconvenient for us to drive there, and a little scary feeling to be honest! But it's worth it. We have gotten some insane deals there, they know us by name and always take good care of us. The owner delivered Dh's bike to our house once after doing some work on it because Dh didn't have time to pick it up before a big event. Now that's service!