For me it depends on where the pain is. My current saddle causes sit bone discomfort on longer rides, and I'm okay with that because the pressure is supposed to be on the site bones, and I already know that a more padded version of my saddle causes numbness upfront.
Pain anywhere else, numbness or chafing mean the saddle is a problem.
I do also consider how bad the discomfort/pain is. I've tried some saddles that actually slowed me down because they hurt so much, and I took them off the bike after 1 short ride. The ones that were too padded in the nose were uncomfortable but only caused numbness on very long rides so I used them longer, and tried out shorts with a thinner chamois to see if I could get them to work, before giving up and trying something else.
Also, bear in mind that small changes to the saddle position can mean big differences in comfort/discomfort, so it's important to make sure the height and fore/aft position are right for you. I used to have the perfect saddle for me (a Juliana that is no longer manufactured), but for a while I considered replacing it, until an LBS manager with a great eye for bike fit lowered it for me and made it perfect.
Last edited by ny biker; 05-12-2013 at 08:19 AM.
- Gray 2010 carbon WSD road bike, Rivet Independence saddle
- Red hardtail 26" aluminum mountain bike, Bontrager Evoke WSD saddle
- Royal blue 2018 aluminum gravel bike, Rivet Pearl saddle
Gone but not forgotten:
- Silver 2003 aluminum road bike
- Two awesome worn out Juliana saddles