more fun at the bike shop... sigh

[mimitabby]

I have been riding my old bike for the last 2 weeks because my new Bianchi is in the shop. I paid good $$ to have the fork replaced with a new one that we can cut to a custom length so i am not feeling like my hands are going to break off.

I got a call on my phone the other day from the LBS "we cut your fork, we're ready for you to come in and try it"

So this morning I called the gal i have been working with and she said it looks like they forgot WHY i ordered the fork and it might have been cut too far down and she will call me back when she gets to the bottom of it.. that was 2 hours ago.

sigh...

[DebW]

The LBS is going to eat the price of that fork. Do they have another one in stock? Hope they don't make you wait much longer. What a PITA.

[cherinyc]

oh sorry mimi - it was the right leg we were supposed to remove? we forgot - so we just removed the left one - sorry!!!
(was that over the top?)
Sorry - I get really frustrated when people don't do their jobs.

[mimitabby]

oh sorry mimi - it was the right leg we were supposed to remove? we forgot - so we just removed the left one - sorry!!!
(was that over the top?)
Sorry - I get really frustrated when people don't do their jobs.

thanks for the laugh Cheri.


It was a human mistake. yes if it's not right they will eat the price of that fork.

But TIME... I was really hoping to ride that bike this weekend.

[Kathi]

Oh, that's exactly what happened to me when I built my Aegis, they didn't check me first and cut the steerer tube. Several years later I had to do what your doing, get a new fork.

My LBS does not cut steerer tubes until they are sure the customer is happy with the fit.

[bike4ever]

You know when I had bunion surgery a few years ago a nurse came in and put "yes" on my right foot and "no" on my left. I asked her why she was writing all over my feet, and she said so the doctor operated on the correct foot.

[Triskeliongirl]

When my bike was built they didn't cut the fork, and told me to just ride it and bring it back after I was sure with my position. In the end I decided not to have it cut even though my stem is not at the highest position. I think it just gives me more adjustablity which someday I might want. But mimi, if it is going to take weeks for them to get a new one, perhaps you could take it back and ride it and then just bring it in when the fork fork arrives for a quick change out. After their error they should be willing to work with you on this. Do you know you can also put an extension piece on your steerer tube to give it more height. It adds weight and isn't the prettiest solution, but perhaps they could do this while you are waiting for the new fork, or you could do it to see if it solves the problem before investing in a new fork.

[Tuckervill]

>>You know when I had bunion surgery a few years ago a nurse came in and put "yes" on my right foot and "no" on my left. I asked her why she was writing all over my feet, and she said so the doctor operated on the correct foot.<<

There was a doctor not too long ago who amputated the wrong leg on some guy, and that's why the hospitals are so careful. It happens more than they care to admit. When my dad had his knee operated on last year, they had HIM write yes and no on the appropriate legs, with a Sharpie marker, no less.

Karen

[kaybee]

You know when I had bunion surgery a few years ago a nurse came in and put "yes" on my right foot and "no" on my left. I asked her why she was writing all over my feet, and she said so the doctor operated on the correct foot.

I had to do the same thing when I had an ACL reconstruction several years ago! That certainly makes a nervous patient feel LOTS better right before surgery!

KB