Dear ladies,

I just got so upset I didn't know who I could tell this to, but i figured I might have understanding ears here.

I've been talking about having some bike problems and not being able to ride because my BB is damaged and thus I have been trying to find a new one. My LBS can't seem to find one locally so i was looking around on ebay and saw the perfect part being sold by dhcyclesport in the UK. Unfortunately it seems like they only shipped to the UK, US, Japan and Canada. It seemed like a friendly website and said to call their shop if we had any questions. I thought maybe I could call and have them send it to me here in Singapore.

So I emailed them and they say something on their website about emails being answered on the same day. But no reply, so I called them just. The lady who answered was pretty polite and she said she would ask her boss, but she came back to the phone saying no he would not ship. And I asked for a reason, because if it was because they were afraid I'm just a hoaxer then is there something I can do to show that I'm not. (I'm just really desperate to get the part) Halfway through asking, a man answers, and cuts me off saying no they don't ship.

So I ask him why and he says 'for the same reason we don't ship to Thailand or Brazil' and he goes 'ok?' in the most rude way I can possibly imagine.

I coould not believe my ears and I could not even come up with the answer and he hung up on me.

I'm so upset.

Last time I checked, Singapore was one of the safest and most advanced countries in the whole of asia, granted we are a little small. He didn't even give me a chance to explain. He was so nasty about it too. Maybe he's had bad experiences with hoaxers, but I'm so upset really. even after typing this out I feel like crying...

I don't even really know what words I can use to categorise this encounter. I've met and spoken with so many people in my life from so many countries and places and never never experienced something like this...

Has anyone had an experience like this before?

He had such positive reviews too.. I guess he's not rude to people who come from first world countries and are from places he can point out on the world map.

(on hind note I could get him to mail to friends in the US and have them post it to me but it seems such a silly thing to do, all that jet fuel for a tiny part smaller than my clenched fist)(and the principle of it.. oooohhhh)