First question: I had the same problem and by loosening the bolt 1/4 turn as the instructions said, I immediately felt the diffrence in that sweet spot. I also quickly felt the difference when I was sitting on the metal plate.
Second question: My husband helped me out with that one. However you look at the saddle, top side/underside, think of how you would screw on the bolt. For example, I held the saddle in my hands, upside down so I looked at the rails and plates, with the nose towards my right hand and the seat portion towards my left hand.
I looked at the bolt and (ok, this next part sounds stupid but this is my level of mechanics) and thought, if I had to screw on this bolt, which direction would it go? I would turn the bolt away from me. So to loosen, I turn towards me.
And that's how I did it on mine. Sorry if sounds simplistic or worse yet, offensively stupid, but my brain does not work beyond this level. I mean, I was the person who thought putting on/off pedals was terribly complicated.
Hope this helps and if not, maybe someone else can give a better explanation.![]()