Who do you have for a cell phone provider/network and are you satisfied with it? We've had Verizon for probably 10 years and thinking about switching to something else, maybe Alltel. Our contact isn't up until next month, but Verizon's been sending me a letter every other month to upgrade/renew and every Verizon store I've gone into I can't get any good customer service and they either have just a basic phone or one can do just about everything except cook a meal.