View Full Version : Where Oh Where Might My New Orbea Be?
makbike
04-27-2010, 01:58 PM
A month ago DH placed an order for a 2010 Orbea Diva (pink) for me for my wedding gift. The shop owner told us it would be 2 weeks. Well two weeks have come and gone and my much anticipated Diva is nowhere to be seen. I've been in constant contact with the shop owner (I'm sure he is sick of my emails and phone calls) regarding the arrival of my new bike. Today I was informed that the pink Divas have been on back order since January!:eek: What is up with that? The distribution center could not give them any idea when the pink bikes would be available. Anyone out there have any inside information on what the problem is and why there is just an extensive backup? Needless to say DH and I are a tad bit frustrated.
Of course I was told today if I would switch to a blue Diva I could have it by next week but I don't like the blue, I really have my heart set on the pink but don't want to wait six months for my bike to arrive. What to do, what to do?
WindingRoad
04-27-2010, 02:09 PM
I can say don't go kill the poor bike shop peeps just yet, it usually is out of their hands. Me and my BF had an issue like that when ordering his carbon Eddy Merkx. I actually called the importer trying to get it faster to no avail, so at that point I knew the shop wasn't just jerkin' us around. Hope they get your bike soon! Can't wait to see pics :D
Kathi
04-27-2010, 03:07 PM
The year I ordered my Serotta it was early April. Delivery date was late May. The date was reasonable since it was custom. Memorial day came and went, then June, 4th of July, no bike.
The first excuse was the shortage of carbon, then the factory was having problems with the paint drying to their satisifaction.
The bike arrived mid July. While the wait was frustrating it was definitely worth it.
crazycanuck
04-27-2010, 03:17 PM
Makbike-sounds very similar to my Titus...
Tri Girl
04-27-2010, 05:42 PM
Hmmm... I'm noticing a trend here.
My Cervelo was held up for 3 months (supposed to be a 2 week delivery).
My friend just bought a custom Trek in Nov. and it should have been in by Christmas. She got it last week.
Do any bike manufacturers actually deliver on time? :rolleyes:
Sorry the bike isn't here, yet. Although it's EXTREMELY frustrating (to say the *least*), I'm sure your LBS is probably equally frustrated.
Hang in there- it will be worth the wait.
MartianDestiny
04-27-2010, 07:57 PM
Mine actually came in EARLY! Which of course means it showed up and was built before I was capable of paying for it!! o_0
Of course had I ordered it a week later and missed that particular frame it probably would have been a disaster trying to find one, get it shipped, through customs, etc, etc.
Now I'm waiting on a full custom bike. I think I'm 3 or 4 weeks in and don't have a price quote yet....grrrr. Of course the bike shop is just about as annoyed as I am so I'm trying to be patient with them (because they are wonderful).
hid558
04-28-2010, 05:34 AM
Yea mine too, a Cannondale Synapse came in late for 3 months. I was supposed to have a race and the distributor lend me a bike so that could do the race , since the bike wasn't on time. I actually ordered a seatpost, and had to wait two months for it. Really I think they should come up with a better delivery time.
Atlas
04-28-2010, 06:03 AM
Wow, I didn't know they could get that far behind. My Surly came in right on time and that's the only bike I've bought new.
Trek-chick
04-28-2010, 06:24 AM
I actually had an Orbea on order in Feb. with my LBS, but ended up changing to a different bike because they did not know how long my wait would be...I already waited 8 weeks by this time.:( It ended up working out for me though because I got a bike that better suited my riding style in the end.
If that is the bike you want (pink), I would wait for it. You do not want to settle and always wish you waited for the bike you really wanted. Orbea's are very sexy bikes IMO---good luck
the companies make only enough for the preseason orders, and bc the last couple of years were so rough it is too risky for them to make a surplus of bikes that may not sell- so they make as many that are needed to meet the demand of the shops orders. so when the shops have to reorder it may take months.....
Miranda
04-28-2010, 06:19 PM
Man, I feel your pain! And I must say it took me a minute to start typing this post as I had to first wipe the drewl off my keyboard lol. I LOVE the 2010 pink color scheme of the Diva. GF, if you settle for blue... you will continually lust for pink forever until you get it. Sorry, hate to say it, but true.
OK, last years Diva was going to be my new bike. But, in the midst of deciding I got an injury that I couldn't ride, and waited only slightly to follow up on the order. Guess what? Yep, she got sold out:eek::(...
Point blank the lbs owner said to me on the phone (out of town shop), "If you want a bike AT ALL you need to decide right now what you are doing.... (he literally had the supplier inventory pulled up on his pc while on the phone w/me--they come from Spain as you probably already know)".... so my Orbea Onix was a close second to my dream Diva, and bam I said "order her up, cuz I don't want no bike for the season".
http://forums.teamestrogen.com/showthread.php?t=30961&highlight=candy+sweet
Now, I LOVE my Orbea overall for sure. But, I have this secret lust for the Diva. For me, my old bike was way too big I finally figured out, and I knew I was not going to be riding it at all and suffer any more pain. Thus, I just went for it.
Last thought, you might check e-bay if you could get out of the deal w/the shop? Or, are there any other Orbea dealers that maybe customers backed out of the deal and them might have one come available?
And yes... when she arrives, please post pics. I will be drewling, cheering, crying in envy a lil too... for the new Orbea fm addition to TE.
Good Luck... oh, and what a lovely wedding gift!!!
makbike
04-28-2010, 06:31 PM
LBS called today to make me an offer I could not refuse. They have a 49 cm blue Diva in stock (demo). They are willing to put my components on the blue and let me ride it until my pink Diva arrives. No extra charge. When my bike does arrive I'm simply to return the blue so they can change out the parts. I never anticipated this but readily accepted their offer. Hopefully by next week I'll be riding a Diva. My only regret is this did not happen sooner as I'm slated to head south to ride 3-State 3-Mountain this week and would have loved conquering those mountains on my new bike. No real complaints that is for sure.
Blueberry
04-28-2010, 07:25 PM
makbike - your lbs rocks!
Aggie_Ama
04-28-2010, 08:02 PM
And that is why you stick with a LBS! Mine ordered a Gary Fisher frame that was tiny and they would have trouble selling because of the cost with no obligation to me since we are good customers. I ended up loving the bike but I will not go to other shops because of this. Glad you are getting a blue one to ride but still getting the pink - win win!:)
makbike
04-29-2010, 02:14 PM
Aggie Ama, I totally agree. Here is the shocker - We've never done business with this shop so you can only imagine my surprise when they extended their offer to me. I was overwhelmed to say the least. I think it is safe to safe we will be doing business with them for a long time.
Crankin
04-29-2010, 02:53 PM
Am I the only who who doesn't even consider color in buying a bike? I mean, if it was puke green, maybe I would say no, but if it was the bike I wanted, I took it, for all 5 bikes I have bought.
Aggie_Ama
04-29-2010, 02:54 PM
Wow! I think I would be a customer for life. The Pink Divas are so gorgeous, all the Orbeas just look fast sitting still. My pink and black Fisher garners a lot of attention and the the funniest thing is how many men want to check it out! :p
makbike
04-29-2010, 03:13 PM
Was color the most important factor in my decision, absolutely not. A buyer has two choices when it comes to color for this particular bike. If the blue had been the only color available I would have gone with it. DH encouraged me to go with the color I preferred and I did and given I had a choice I picked the one I really liked.
NbyNW
04-29-2010, 03:24 PM
What an awesome LBS! So glad you will have something to ride until YOUR Orbea comes.
Am I the only who who doesn't even consider color in buying a bike? I mean, if it was puke green, maybe I would say no, but if it was the bike I wanted, I took it, for all 5 bikes I have bought.
In general I have pretty much just let color be an incidental thing to my bike purchases, since getting a good fit can be such a challenge; but I have found that the more I spend on a bike, the more I care about the color ;)
My oldest (and cheapest) bike is a color I actually hate, since I bought it in my 20s when it was REALLY hard to part with any kind of cash. So I decided to sleep on the decision for a night and when I got to the shop the next day the color I liked had sold out. So I ended up with this pissy metallic yellow mountain bike. I still think the color is terrible, but the upside is that I think the color has made it theft-proof! That bike has been with me for 12 years, through SF, Cambridge, NYC and Seattle. I don't think I could pay anyone to take it off my hands! :p
When I got fitted for my road bike a couple of years ago, they said you can take this green bike home today, or if you want some other color we can deliver it to you in 3-4 weeks. I wasn't crazy about the green and honestly the concept of choosing a color scheme was mind-blowing. For what I budgeted for that bike, might as well go for it, right?
Grasshoppergirl
04-29-2010, 07:51 PM
The wait is worth it. I love my pistachio (grasshopper green) Diva. Two years ago for my 50th birthday I decided I was going to go for the Diva after riding my husband's Orca for a year and the shop said 2 weeks, but ended up being 2 months. I e-mailed the distributor from the web site to check on the shop. I wanted the blue, but then they said it was on backorder so pink or green and I got the green. I like this year's pink scheme with the white.
Two years later and my DH and I have made a small investment in a new local bike shop. They started carrying Orbeas and to my surprise, he gets them in within a week. In fact, the owner's fiance got a pink one just about a month ago, her first road bike. It's the next size up though. A lot more Divas at our Zin Spin Century a couple of weeks ago. Whatever the color, it's a comfortable, fast ride. Enjoy!
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