I recently returned an mp3 player to an electronics store that had a 15-day return-for-any-reason guarantee. I had opened the package, charged the battery, loaded it with music, used it, hated it, did a factory reset, put it back in the original box with all the cables and returned it on day 14. I told them there was nothing wrong with it, I just didn't like it. The person working at the return counter said no problem, it all goes back to the manufacturer anyway. Apparently people do this sort of thing all the time when the store's return policy allows it. So my only regret was that I wasn't able to find a different mp3 player to buy in place of the one that I hated.
From the store's point of view, they've lost the revenue from that sale but they've cemented their relationship with me. Knowing that they have this policy removes some of the risk that comes with buying new things, so I will happily buy from them again.
- Gray 2010 carbon WSD road bike, Rivet Independence saddle
- Red hardtail 26" aluminum mountain bike, Bontrager Evoke WSD saddle
- Royal blue 2018 aluminum gravel bike, Rivet Pearl saddle
Gone but not forgotten:
- Silver 2003 aluminum road bike
- Two awesome worn out Juliana saddles